Privacy Policy

Last updated: August 1, 2025

Introduction

Rinkflow (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

Information We Collect

Information You Provide to Us

Account Information

  • Email address
  • Username
  • Password (encrypted)
  • Profile photo (optional)

Content You Create

  • Hockey drills (names, descriptions, diagrams, coaching notes, tags)
  • Practice plans (plan details, drill selections, duration, notes)
  • Coaching groups (group names, descriptions)

Information Collected Automatically

Analytics Data

We use Mixpanel to collect usage analytics to improve our App:

  • Screen views and navigation patterns
  • Feature usage (drill creation, plan sharing, etc.)
  • Search queries and what users search for
  • Session duration and frequency
  • App crashes and errors
  • Device type and operating system
  • App version
  • IP addresses and location data
  • User behavior linked to your account (email and username)

Note: Analytics data is associated with your user profile to help us understand how individual users interact with the app.

Error Monitoring

We use Sentry to monitor app performance and fix bugs:

  • Error messages and stack traces
  • Device information for debugging
  • User actions leading to errors

Information from Third-Party Services

Authentication Providers

When you sign in using third-party services:

  • Google: Email address, name, profile picture
  • Apple Sign In: Email address, name (iOS only)

How We Use Your Information

We use the information we collect to:

1. Provide and Maintain the Service

  • Create and manage your account
  • Enable you to create and share drills and practice plans
  • Manage coaching groups and team collaboration

2. Improve Our Service

  • Analyze usage patterns and search queries to improve features
  • Understand what drills and content users search for
  • Track individual user journeys and behavior
  • Fix bugs and technical issues
  • Develop new features based on actual user behavior and needs

3. Communicate with You

  • Send important updates about the service
  • Respond to support requests via our in-app chat (Crisp)
  • Send email invitations for coaching groups (only when requested)

4. Ensure Security

  • Detect and prevent fraudulent activity
  • Monitor for security breaches
  • Enforce our Terms of Service

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

User-Controlled Sharing

  • Drills and Practice Plans: You control who can view your content through sharing settings
  • Coaching Groups: Group members can see content you share with the group
  • Exported PDFs: You control distribution of exported practice plans

Service Providers

We share data with third-party services that help us operate:

  • Supabase: Database and authentication services
  • Mixpanel: Analytics including your email, username, and usage behavior
  • Sentry: Error monitoring and debugging
  • Crisp: Customer support chat
  • RevenueCat (future): Subscription management

Legal Requirements

We may disclose information if required by law or to:

  • Comply with legal obligations
  • Protect our rights and safety
  • Prevent fraud or illegal activities

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email:
privacy@rinkflow.com
Support:
support@rinkflow.com