Privacy Policy

Last updated: August 1, 2025

Introduction

Rinkflow is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Information We Collect

Information You Provide to Us

Account Information

  • Email address
  • Username
  • Password (encrypted)
  • Profile photo (optional)

Content You Create

  • Hockey drills
  • Practice plans
  • Coaching groups
  • Team information

Subscription Information

  • Subscription status (free, trial, premium, expired)
  • Subscription plan type (monthly or annual)
  • Purchase history
  • Payment method identifier (we do not store full payment details)
  • Trial usage status

Information Automatically Collected

Usage Data

  • App feature usage
  • Drill, practice plan, and group creation counts
  • Subscription events (paywall views, trial starts, purchases)
  • User interactions with premium features

Analytics Data

We use third-party analytics services to collect usage data, including:

  • Session information
  • Feature usage patterns
  • Subscription conversion events
  • App performance metrics

Error and Performance Data

We use third-party error monitoring services to improve app stability.

Information from Third Parties

Authentication Providers

If you choose to sign in with third-party authentication providers, we receive:

  • Basic profile information (name, email)
  • Authentication tokens

Payment Processing

  • We use third-party services to manage subscriptions
  • App stores handle payment processing
  • We receive transaction confirmations and subscription status updates
  • We do not have access to your payment card details

How We Use Your Information

We use the collected information to:

1. Provide and Maintain Our Service

  • Enable core app functionality
  • Manage your account and preferences
  • Process and manage subscriptions
  • Enforce free tier usage limits

2. Improve and Develop Our Service

  • Analyze usage patterns
  • Develop new features
  • Optimize user experience
  • Track subscription conversion metrics

3. Communicate with You

  • Send important updates
  • Respond to support requests
  • Notify about subscription changes or renewals
  • Provide customer support

4. Ensure Security and Prevent Fraud

  • Monitor for suspicious activity
  • Prevent unauthorized access
  • Verify subscription purchases

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in these situations:

Service Providers

We use reputable third-party service providers to help deliver our services, including:

  • Database hosting and authentication services
  • Subscription and payment management
  • Analytics and usage tracking
  • Error monitoring and performance optimization
  • App distribution platforms

User-Controlled Sharing

  • Content you choose to share with coaching groups
  • Practice plans shared with team members

Legal Requirements

We may disclose information if required by law or to protect rights and safety.

Subscription and Payment Information

Payment Processing

  • All payments are processed by app store providers
  • We do not store credit card numbers or payment details
  • Subscription management is handled through your device's app store account

Subscription Data

  • We track subscription status to provide appropriate access to features
  • Purchase history is maintained for customer support purposes
  • Trial usage is tracked to ensure fair access to trial offers

Cancellation and Refunds

  • Subscriptions can be managed through your App Store account
  • Refund policies are governed by app store terms

Data Retention

  • Account Data: Retained while your account is active
  • Content: Retained until you delete it
  • Subscription History: Retained for legal and accounting purposes
  • Analytics Data: Aggregated and anonymized after 90 days

Your Rights and Choices

Access and Portability

  • Request a copy of your data
  • Export your drills and practice plans

Correction

  • Update your profile information
  • Correct inaccurate data

Deletion

  • Delete your account and associated data
  • Remove specific content

Subscription Management

  • View subscription status in the app
  • Manage subscriptions through your app store account
  • Restore purchases on new devices

Children's Privacy

Rinkflow is not intended for children under 13. We do not knowingly collect information from children under 13.

Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of sensitive data
  • Secure authentication
  • Regular security audits
  • Limited access controls

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes through the app or email.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email:
privacy@rinkflow.com
Support:
support@rinkflow.com

Additional Information for California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Know what personal information we collect
  • Request deletion of your personal information
  • Opt-out of the sale of personal information (we do not sell personal information)
  • Non-discrimination for exercising your privacy rights

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

By using Rinkflow, you acknowledge that you have read and understood this Privacy Policy.